11/21/2024

First Time Customer Guide for JTR Energy Services


Welcome to JTR Energy

We’re excited to help you with your home comfort needs. Here’s everything you need to know for your first visit with our heating and cooling specialists.

Our Core Services

JTR Energy specializes in:

What to Expect During Your First Visit

1. Initial Assessment
– Our technician will arrive within the scheduled service window
– We’ll conduct a thorough evaluation of your system
– You’ll receive a clear explanation of any issues found

2. Service Options
– Detailed pricing for recommended services
– Information about available seasonal promotions
– Energy-efficient equipment options

Preparing for Your Appointment

To make the most of your first visit:
– Clear access to your HVAC equipment
– Have any recent utility bills handy
– Note any specific concerns or unusual sounds
– Ensure someone 18 or older is home

Payment and Scheduling

We accept:
– Major credit cards
– Cash
– Check
– Financing options (upon approval)

Schedule your appointment by calling our office during regular business hours. For emergency service, our team is available 24/7.